HIKVISION DS‑2SE3C204MWG‑E/12 — TandemVu 2MP PTZ Camera

Overview

The Hikvision DS‑2SE3C204MWG‑E/12 is a TandemVu dual‑sensor PTZ designed to give you both broad situational awareness and close‑up detail in one compact unit. The fixed wide channel covers large areas while the motorised PTZ channel provides 4× optical zoom for investigative zoom‑ins. Built for outdoor use, it offers strong low‑light performance, flexible power options and robust weather protection — a practical choice for South African sites needing fewer cameras but full coverage.

What’s included

• DS‑2SE3C204MWG‑E/12 TandemVu PTZ camera
• Quick start guide and warranty card
• Basic mounting screws and template (verify supplied accessories)

Key benefits

• Dual‑channel design — wide fixed channel for constant situational view plus PTZ channel for zoomed detail.
• Low‑light capability — reliable night performance with IR on the PTZ and white light on the wide channel.
• Flexible installation — supports PoE+ (IEEE 802.3at) or 12V DC power for versatile deployments.
• Outdoor ready — IP66 weather rating and surge protection for harsh conditions.
• Cost efficient coverage — reduces total camera count while keeping comprehensive monitoring.

Technical specifications

• Resolution: 2 MP (1920 × 1080) — both channels
• Wide channel lens: 2.8 mm fixed (approx. 104.9° horizontal FOV)
• PTZ channel lens: 2.8–12 mm, 4× optical zoom
• Minimum illumination:
  • Wide channel: Colour 0.03 Lux @ F2.0; B/W 0.01 Lux; 0 Lux with white light
  • PTZ channel: Colour 0.01 Lux @ F1.5; B/W 0.005 Lux; 0 Lux with IR
• Illumination range: Wide channel white light up to ~30 m; PTZ IR up to ~40 m (model dependent)
• Pan / Tilt: Pan 0°–350°; Tilt (PTZ) −5° to 90°
• Video compression: H.265 / H.264 / MJPEG
• Smart functions: Motion detection, region entrance/exit, presets & patrols (PTZ), intelligent tracking options (model dependent)
• Network: PoE+ (IEEE 802.3at) or 12V DC; ONVIF compatible
• Power consumption: Typical max ≈ 13.5 W (verify based on mode and illumination)
• Operating temperature: ≈ −30 °C to +50 °C
• Ingress protection: IP66; durable PC/metal housing
• Mounting: Wall/ceiling/pole compatible with correct bracket

Recommended applications

• Perimeter monitoring for factories, depots and estates
• Loading bays, entrances and delivery yards
• Retail parks and commercial campuses
• Sites that need wide coverage with occasional close‑up inspection

Installation & commissioning notes

• Plan mounting height so the wide channel covers the general area while the PTZ can zoom to points of interest.
• Prefer PoE+ when available to simplify power and network cabling; verify switch PoE budget.
• When using 12V DC, factor in voltage drop for long runs and use appropriate cable sizes to maintain reliable power.
• Configure PTZ presets and patrols and adjust illumination zones to reduce unnecessary light use at night.
• Secure remote access via VLANs, strong passwords and HTTPS; whitelist management IPs where possible.
• Test long cable runs and camera triggering in final conditions before handover.

What’s in the box

• DS‑2SE3C204MWG‑E/12 camera
• Quick start guide
• Accessory pack (screws, template) — check supplied items)